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Xerox Dc12 Fault 4 Color Dots On Prints

March 4, 2010

Xerox Dc12 Fault 4 Color Dots On Prints

This is a chat conversation on Facebook with Gustav Gonget about the cause of 4 Color Dots On Prints on the Xerox DC12.

Gustav
Hi Peter, just wondering if you got my message yesterday regarding Xerox DC12?
10:36pm

Peter

Hi Gustav No where did you send it to
10:37pm

Gustav
I sent it as a FB message
10:39pm

Peter

I’m in so many groups and get constant messages so now I don’t look at them if you wnat to send a message the best thing is to post it on my wall. I check it every day at least twice. any how whats up with your machine?
10:41pm

Peter
Just found your message ill read it now
10:41pm

Here’s the message Gus Sent:

Hi Peter, I’ve benefited from your DC12 help in the past on the forums, thanks so much.

Now I have an issue that is urgent to deal with that’s why I’m going through FB, I hope this is OK with you.

I’m getting CMYK dots, one after the other parallel to the direction of the paper movement. I’ve seen some call it the traffic-light effect and I’d ordered for repair kits for the developer housing gears & bearings but they haven’t arrived and I’ve a big critical job to do that does not need these spots (I do have a new drum).

Is there any other fix for this, even if it’s temporary, to avoid the dev housings from marking the drum (I’m assuming that’s what’s happening)? Thanks in advance.

Cheers, Gustav (GusG on the forums)

Back to the chat:

Gustav
Basically getting “traffic-light” effect of cmyk dots from a defect on the drum due to probable wear of dev housings, I’ve ordered repair kits that haven’t yet come but was asking if there’s any sort of temporary fix for that?
OK, now you got it twice, sorry
10:42pm

Gustav
I see you answering a lot of DC12 questions, are you also familiar with the DC2060?
10:45pm

Peter

I don’t think there’s much you can do with the dev housing because it’s usually the bearing that collapses and then the shaft wears out as well. Have you isolated the problem to a particular dev unit.
10:46pm

Gustav
Not really but my tech suspects it’s the yellow
10:48pm

Peter

I’d check all of them to see if they are about to wear out too so you can prevent it happening again. If one is worn the others will likely follow

I know the 2060 but I’ve never worked on one
10:49pm

Gustav
Thanks, I guess I’ll wait for the repair kits to arrive and suffer the dots in the meantime
10:51pm

Peter

Its probably all you can do
10:52pm

Gustav
Thanks again for your time, have a great day, or evening as I guess it must be in Oz now
10:52pm

Peter

No worries mate.

Yeah it’s 10:53 pm
10:53pm

Peter

Do you mind if I post this conversation on my blog and in my copytechnet group.

Gustav
That’s fine by me
10:53pm

Peter

Thanks mate. Talk soon

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